Terms and Conditions

Products Information


At Midland Aquatics Solutions we make every effort to ensure the information we put on our website is accurate and up to date. However, as some information is derived from third-party organisations such as manufacturers and suppliers we cannot guarantee the information is accurate beyond question. We will not be liable to you/or any third party for any consequential or incidental damages (including, but not limited to, loss of revenue, loss of profits, wasted expenditure, loss of privacy and loss of data) whatsoever that arise out of or are related to the use of this website and/or any information contained therein.

Stock Control


We make every effort to ensure that the items placed on the website are kept in stock. However we cannot guarantee that at the time you place an order for an item, it will be in stock. This may be as a result of increased demand during promotional phases or that manufacturers have been out of stock of this item. We will make every effort to get the item into stock as soon as we can but any information given with regards to due dates will only be an estimation. You have the right to cancel the order should the delivery estimate not be satisfactory but we cannot guarantee the arrival of such items and will not be held responsible for any circumstances resulting from a product failing to meet its estimated delivery point.

Stock compatibility


Whilst we do endeavour to offer accurate and up to date information on our website, we will not be responsible for the compatibility of items within a single order or as part of subsequent orders. We respectfully request that you thoroughly check that any items you order are compatible and suitable for their intended purpose.

Payment terms


For speedier service, we prefer you pay online with either credit/debit cards or PayPal. We also provide payment via Humm.

Pay Later with Humm


Further information about user terms you can find here: https://www.shophumm.com/ie/how-it-works/.
Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Humm Ireland privacy statement.

Product Guarantees


Please make sure you are fully aware of the guaranteed terms of products you purchase from us. Whilst we distribute such products, the guarantee is issued by the manufacturer and may contain certain stipulations or may not even carry a guarantee. We will uphold the conditions of such guarantees but will not be able to act in the case of an item falling out of its guarantee criteria.

Complaints procedure


We sincerely hope you never have cause to complain about the service you have been provided by Midland Aquatic Solutions in the event you do you will need to contact us straight away use the e-mail address: midlandaquatic@gmail.com or call: 0121 744 1300 ex 218 (Monday to Saturday) or visit our local shop: Gandon Court, Unit 1, Fairgreen, Co. Laois, Eir code: R32 YN29, Ireland. We will acknowledge your complaint within the next working day and resolve it as quickly as possible.